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System and Network Status and Events


2013-03-29 12:00:00 GMT	EU SSL connection issues SOLVED ** Some users have reported issues causing SSL connections to fail to the EU servers. Our engineers are investigating this issue. The US server is unaffected by this issue. We apologize for the inconvenience.

2010-12-17 20:00:00 GMT	* SERVER SYSTEM CHANGE * As announced via Email to all users, and in the status message below, we have now migrated to a new server system. For full details about the change, please read below. In short: - Binary retention is now at 840 days, and growing daily - Completion is higher in the new system - If you are using headers, you may have to reload all headers in the groups you frequent. (Depending on your newsreader.) ...

2010-12-10 16:00:00 GMT	All our users have now been sent a notification about system upgrades and changes, which will take effect on Friday, 17 December 2010. The email has been sent to your registered email address. If you haven't received it, this is a copy: ******************************************** Dear AnonyNews subscriber, AnonyNews is proud to announce an ALL NEW Usenet Newsgroup server back end system. The new server back end includes significant improvements: - An increase to OVER 830 days binary retention, INCREASING daily - Better completion, close to 100%, for the full retention - Better reliability and stability - Headers available for close to the full retention* *Current header retention is about 800 days. Retention via Message-ID or .nzb files is over 830 days. WHEN WILL THIS CHANGE HAPPEN? The changeover will happen a week from this announcemennt, Friday, 17 December, 2010 WHAT YOU NEED TO DO You don't need to do anything. We will change and point the server addresses to the new system on Friday, 17 December, 2010. After the change, you will automatically be connected to the new system. WE WILL ANNOUNCE ON THE SYSTEM STATUS PAGE WHEN THE CHANGE IS DONE: http://AnonyNews.com/index1.php?url=stat ABOUT THE NEW SYSTEM The new system has a few extra ports available for you to connect via: Standard, (non-SSL) ports: 119 + 20, 23, 53, 443, 2000, 8080, 9000, 9001, 9002 SSL ports: 563 + 80, 81, 465, 993 AFTER THE CHANGE you do NOT have to use the separete "SSL" server addresses to connect via SSL - you can use the normal server address, just check your "SSL" checkbox and choose an SSL-enabled port. AFTER THE CHANGE your USER NAME should be entered WITHOUT the domain part. (No “@AnonyNews.com” or similar, any more, just "username".) IF YOU ARE CURRENTLY USING HEADERS If you are currently using headers downloaded from our old system, you MAY (depending on your newsreader), need to re-download the headers for those groups. In many cases this should not be needed, but if you get “article not found” errors when using old headers, please re-download for that group. KNOWN ISSUES Users with very high bandwidth connections, (over 25-30Mbps), may initially experience lower download speeds from the new system, compared to the old. The new system is optimized for the highest reliability and completion, which in some cases may mean a trade-off in speed. We have used the philosophy that it’s better to get a complete download a few minutes slower, than an incomplete, in need of repair, faster. The system is constantly optimized, so speeds will keep increasing even for high bandwidth users over the next few months. Please NOTE; You may now use 50 simultaneous connections. IF YOU ARE EXPERIENCING PROBLEMS WITH THE MIGRATION If you are experiencing any issues switching to, or using, the new server system, please don’t hesitate to contact us, via our support ticket system at our web site. Thank you for using AnonyNews, The AnonyNews Team

2010-09-28 20:30:00 GMT	Status: Solved There are currently some kind of issue causing logins to fail to the EU server farm. our engineers are troubleshooting. If you can't log in to the EU server system, please switch to the US system until we have this issue solved. We apologize for the inconvenience. ************* This issue is now solved.

2009-11-19 23:00:00 GMT	NETWORK MAINTENANCE EU SERVER Date/Time: GMT: 2009-11-19 23:00 - 2009-11-20 08:00 CET: 2009-11-20 00:00 - 09:00 Duration: 9 hours Description: Extensive highway and overpass demolition and reconstruction is being done in the vicinity of our Amsterdam data center. As a result of this construction, fiber pathways into our data center are affected and fibers are being moved. Impact: We expect significant interruptions of service during this period and/or service degradation during that time. Impacts may last for a short period or could extend through the entire maintenance window. Our network team will be on-site and actively engaged in monitoring this maintenance and managing traffic throughout. We apologize in advance for any impacts that this may have on your service. Please note that there are two maintenance events that are similar. Please also see the announcement for the maintenance on 2009-11-18 21:00 UTC

2009-11-18 21:00:00 GMT	NETWORK MAINTENANCE EU SERVER GMT: 2009-11-18 21:00 - 2009-11-19 05:00 CET: 2009-11-18 22:00 - 2009-11-19 06:00 Duration: 8 hours Description: Extensive highway and overpass demolition and reconstruction is being done in the vicinity of our Amsterdam data center. As a result of this construction, fiber pathways into our data center are affected and fibers are being moved. Impact: We expect no hard outages of service during this period. However, service may be degraded as capacity to our peers may become constrained. Impacts may last for a short period or could extend through the entire maintenance window. Our network team will be on-site and actively engaged in monitoring this maintenance and managing traffic throughout. We apologize in advance for any impacts that this may have on your service. Please note that there are two maintenance events that are similar. Please also see the announcement for the maintenance on 2009-11-19 23:00 UTC

2009-10-09 11:00:00 GMT	EU authentication issues Solved At the moment we are experiencing authentication issues for some users at the EU servers. The technicians are working on finding a solution. We apologize for the inconvenience.

2009-10-06 14:00:00 GMT	EU speed issue Solved There is currently an networking issue at our EU servers. Users in Germany may experience reduced download speeds. We are pursuing a solution with the utmost urgency. We apologize for the inconvenience.

2009-09-05 21:00:00 GMT	Solved There is currently an networking issue at our EU SSL servers. Currently, we estimate that 20% of users are being impacted. Specific effect on users can range from slow connections to an inability to establish a connection. We are pursuing a solution with the utmost urgency.

2009-08-24 12:00:00 GMT	Solved 2009-08-27 There is currently an issue at the upstream acquirer for our Credit Card processor CCDeb, causing recurring payments to fail. This may cause 502 login errors for subscription accounts, when the recurring debit hasn't been possible to process. According to CCDeb the solution is to update your credit card information in their system, even if it means entering the same information again. CCDebs acquirer (one of the largest in the world) is working with the issue, hoping to solve it soon. We apologize for the inconvenience. Update 2009-08-27: This issue is now solved - however if your subscription was due for renewal during the time the issue lasted, you may still need to update your details as mentioned above to expedite the reprocessing of your subscription debit. We apologize for the inconvenience.

2009-03-20 21:00:00 GMT	* Temporary performance issue * At the moment the US server has issues that is affecting the download speeds. This will be solved shortly. We apologize for the inconvenience. == Issue now solved ==

2009-01-14 00:08:06 GMT	At the moment the EU SSL server has issues with the authentication system. We have notified the technicians. Issue solved

2009-01-06 16:26:15 GMT	We are currently experiencing performance problems in our Amsterdam news farm. The servers are actively being repaired and you can expect to see significant improvements over the next 24-48 hours. We apologize for any inconvenience this may cause. During this time, authentication can take multiple attempts before succeeding. You may also experience slow download speeds. The US server farm is unaffected by this issue. Issue solved

2008-11-07 12:00:00 GMT	Planned Maintenance EU server Finished ** Between 23:00 and Midnight GMT on November 8 one of our third party vendors will be performing fiber work in Amsterdam. Customers may experience a 20-minute mild speed degradation with the unlikely possibility of a full 20-minute outage. We apologize for the inconvenience.

2008-11-05 13:32:07 GMT	AUTH Issues SOLVED ** At the moment we are experiencing authentication issues for some users at the US and US SSL server. The technicians are working on finding a solution.

2008-10-13 18:45:00 GMT	AUTH Issues SOLVED ** There are currently authentication issues for some users, both for the US and EU servers. Our engineers are troubleshooting, and we hope to have the issues solved shortly. We apologize for the inconvenience.

2008-09-24 19:50:00 GMT	* SYSTEM UPDATES * NOW LIVE! We are migrating the US NNTP service and its datacenter to a new location. Due to the logistics and scale of moving the existing equipment, the decision was made to build an entirely new server platform in the new location, Ashburn, Virgina, instead of moving the old. This change means all new equipment, increased retention, increased redundancy, and improved backbone connectivity. The retention will initially be approximately the same, but increase significantly progressively over the next couple of months. This move will also mean the article numbers for each newsgroup will be different. Any users that has stored their headers in their newsreader will have to reload all headers in their subscribed newsgroups. If you do not reload headers you will receive 'article not found' errors as well as the appearance that no new content is being posted. The article numbers will now be synchronized between the US and EU servers, allowing customers to download headers from one of them, but the articles from the other. (Please note that for newsreaders using Message-ID for retreival, this is already the case.) There are also changes in the alternate ports. (See below.) The move will take place automatically via DNS change on September 27 at 12:00 GMT. (08:00 AM EDT) On this day you are not required to change anything on your side, but be aware that the change may take a few hours to fully propagate to all users, due to caching and propagation delays in your ISP DNS servers. Server information: NNTP: news-us.AnonyNews.com (US Server farm) news-eu.AnonyNews.com (EU Server farm) Ports: 119, 443 NNTP+SSL: (NNTPS) news-ssl.AnonyNews.com (US Server farm) news-eussl.AnonyNews.com (EU Server farm) Ports: 563, 80, 81 Thank you for your understanding and we hope you will enjoy the upgraded service.